By using visuals of an applicant, aren't you leaving yourself open to potential discrimination charges?

• No, for the following reasons:
• Our VIS program is entirely voluntary and will not affect our decision to refer a candidate. Every candidate signs an authorization form giving his or her consent to participate in the program.
• No Video Interview will be used until a client has reviewed a candidate's resume and requests a Video Interview.
• After taping, our candidates can opt out if they feel their video does not adequately represent them.
• We have a 38-year history of non-discrimination in addition to a stellar record for diversity.
• We will not service a company where there is a hint of a discriminatory request, or that doesn't have a strong commitment to equal opportunity for everyone.

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How do you protect the privacy of applicants?

• Our candidates agree to participate in VIS program but are not required to do so.
• Before sending a candidate resume and Video Interview to a potential employer, we discuss the opportunity with the candidate confirm their interest in the position.
• At any time, our candidates can withdraw permission to use their Video Interview.

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Can we download Video Interviews to keep for our records?

• No, for the following reasons:
• In order to protect the privacy and rights of our candidates, we do not allow ownership or distribution of video interviews by anyone except the candidate without written permission from TSB and the candidate.
• In addition, the use of streaming video technology precludes users from copying video data and provides protection against computer virus infections.

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Do you really feel a five-minute Video Interview is adequate to make a hiring decision?

• Absolutely not!
• The purpose of VIS is not to make a hiring decision. It is intended to add another dimension to candidate resumes and assist you in deciding to bring a candidate in for a more lengthy face-to-face interview.

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By viewing these videos, aren't you transferring the screening process back to the client, for which the client is paying you a substantial fee?

• Absolutely not!
• For every Video Interview you may see, we have sourced, tested, and interviewed any number of people. You will only watch Video Interviews of candidates who have passed our selection process and whom we have discussed with you.
• By examining how closely our candidates match your requirements for a particular opening, you can determine if our staff has a good understanding of your hiring needs.

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What if a candidate is uncomfortable being videotaped (i.e., is too nervous, uncomfortable with the process, etc.)? Does this preclude a candidate from working with THE SKILL BUREAU or being referred for a position?

• NO.
• VIS was developed to be advantageous to both our clients and our candidates -- not detrimental. As with the use of all new technology in the staffing business, human judgment still reigns supreme.
• Or to put it in another way, appropriate candidates are referred to you regardless of whether or not they have screen presence.

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What is the advantage of VIS to candidates?

• It means our candidates avoid many time-consuming 1st interviews in which the client is just not interested.
• It also offers candidates exposure to opportunities their resume alone may not provide. VIS doesn't marginalize our staff's responsibility to evaluate a candidate and discuss with our clients the reasons why we feel the candidate should be seen. The Video Interview is another tool in our arsenal of evaluation and presentation techniques.

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To what extent are candidates prepped prior to their Video Interview?

• Candidates ARE NOT prepped prior to recording a Video Interview. We only indicate we will discuss information on their resume and that all questions should be answered honestly.
• All answers are "1st responses." Only basic introductory questions are asked prior to video taping to determine if they are candidates for VIS.

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What will VIS cost?

• VIS is free. We offer this as a value added service. We made an investment in this technology and training to gain competitive advantage in the staffing industry. We will still be judged by the quality of people we bring before you. Video Interview or not, if we waste your time you will not use our services.

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What if a company wanted to do its own recruiting and selection of candidate resumes but have THE SKILL BUREAU conduct Video Interviews for initial screening purposes from which a company could select candidates to bring in for face-to-face interviews?

• NO Problem! We can conduct the video interviews using your own questions. Fees will be determined according to the level of the position and the time involved to arrange and conduct the interviews.

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